Privacy Policy
How we collect, use and protect your information when you contact Clear Flow Property Services.
1. Who we are
Clear Flow Property Services ("we", "us", "our") operates the website clearflowproperty.co.uk and provides exterior cleaning, gutter, drainage and small plumbing services across North West London.
2. What information we collect
When you contact us through our website, WhatsApp or phone we may collect:
- Your name, phone number and email address
- Your postcode and details about the service you're requesting
- Photos you choose to share with us for a quote
3. How we use your information
We use your information only to respond to your enquiry, quote for work, complete agreed work, and keep you updated on the job. We do not sell or share your data with third parties for marketing.
4. How long we keep your information
We keep enquiry and customer records for as long as needed to complete work and meet legal record-keeping requirements (typically 6 years for invoicing purposes).
5. Your rights
You can ask us at any time to: access the information we hold about you, correct it, or delete it (subject to legal retention requirements). Contact info@clearflowproperty.co.uk.
6. Cookies
Our website uses essential cookies to function properly. We may use anonymous analytics cookies to understand how visitors use the site. You can control cookies in your browser settings.
7. Contact us
Questions about this policy? Email info@clearflowproperty.co.uk or call 07440 451231.
Last updated: June 2026.